Qitzur Shulchan Arukh – 182:7
Someone who robbed from the masses, such as if he was a shopkeeper and measured [his merchandise] with a deficient measure or he weighed with a deficient counter-weight or the like, or he was appointed for communal work and he made things easy for his relatives and hared on others, likewise someone who took interest from the masses, his teshuvah is difficult [since it would require reparations and forgiveness from many victims]. Therefore, he should do things the masses need so that those who were bobbed would also benefit from them. In any case, to those that he knows he stole from them, he is obligated to return it to them, and he does not fulfill his obligation by doing things for the masses.
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